Light Years Ahead Privacy Policy

Our Light Years Ahead Privacy Policy explains how we collect, use, and safeguard your information.

Last updated: 25.09.25

At Light Years Ahead, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including when you submit an enquiry through our website.

1. Who We Are

Light Years Ahead (“we,” “our,” “us”) provides specialist lighting solutions. We are the data controller responsible for your personal information.

2. Information We Collect

When you contact us or use our services, we may collect:

  • Your name, company name, job title
  • Contact details such as email address and telephone number
  • Information you provide in enquiry forms or correspondence

3. How We Use Your Information

We use your personal data to:

  • Respond to your enquiries and provide requested information
  • Improve our products and services
  • Add your details to our mailing list so we can send you updates, news, and marketing communications relevant to our services
  • Meet legal and regulatory requirements

You can unsubscribe from our marketing emails at any time by clicking the link in the email or contacting us directly.

4. Legal Basis for Processing

We process your data based on:

  • Legitimate interest: to respond to enquiries and provide customer support
  • Consent: for sending marketing emails when you submit your details through our website

5. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third-party providers who help us deliver our services (e.g. email platforms, CRM systems), but only where necessary and under strict data protection agreements.

6. Data Retention

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

7. Your Rights

Under data protection laws, you have the right to:

  • Access the data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Cookies

Our website may use cookies to improve your browsing experience and gather analytical information. You can manage cookies through your browser settings and review our cookie policy here.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Light Years Ahead
Email: info@lightyearsahead.co.uk
Phone: 01787 881 191
Address: Church Field Road, Sudbury, Suffolk, CO10 2YA